Summary:

The position supervises and coordinates direct services and related activities of the program/facility.

Essential Functions:

• Supervises, assists with hiring, and evaluates staff performance, develops measurable objectives for necessary improvements and implements appropriate corrective action to staff adhering to human resources policies and utilizing Human Resources when necessary.

• Oversees clients’ individualized treatment planning process and provides assistance as required.

• Provides direct supervision of the direct care staff members and coordinates with other clinical, supervisory, and educational departments the programmatic activities to optimize client services.

• Oversee direct care staff members scheduling to ensure compliance with maximum contractual guidelines, control overtime, and to ensure fair and equitable staff member schedules.

• Review and approve direct care staff members timecards to ensure accuracy and completeness and submit to appropriate payroll personnel in a timely manner to process payroll at the end of each pay period.

• Participates in conferences for the discussion of behavior and client progression and provides direction to other supervisory staff members.

• Regularly participates with and supervises clients in specific daily programmatic activities. Ensures contractual compliance and services provided in a professional manner.

• Reviews case files for quality and timeliness and provides direction and assistance to other supervisory staff as needed. Reviews performance measures on a monthly basis. Address programmatic improvement needs directly with clinical staff members.

• Evaluates and coordinates training needs with the training staff and assists with ensuring training needs are met for regulatory compliance purposes.

• Serves as a point of contact between supervisory staff and program/facility management

• Assists program/facility director with programmatic goals and development.

• Assists with managing client flow such as entering, discharging, and reentering program/facility.

• Monitor the ordering of all supplies and materials for the program/facility for the vocational, educational, clinical, and educational departments to operate effective programmatic activities remaining within budgetary and fiscal guidelines.

Demonstrates appropriate use of Safe Crisis Management (SCM) and provides effective supervision to staff regarding the use of SCM.