JOB DUTIES AND RESPONSIBILITIES:

Provide recovery education spanning every phase of the recovery journey from pre-contemplation (engagement), preparation, and action to recovery maintenance.
Provide hope and encouragement regarding opportunities for involvement in community-based activities, i.e. work, school, relationships, physical activity, hobbies, etc.).
Provide a model for people in recovery, staff, and family members (as appropriate) by demonstrating that recovery is possible.
Educate professional staff about the recovery process and the damaging role that stigma can play in undermining recovery.
Provide education and linkage to professional behavioral health services as needed/desired.
Coach peers in identification of personal interests and goals in relationship to their recovery and “getting the life they want” in the community.
Coach peers to identify their strengths, abilities, and assets (both internal and external) that can be utilized to achieve their chosen goals and community roles.
Provide direct skills teaching including but not limited to curriculum- driven skills teaching in the home and community and facilitation of self-help groups.
Provide linkage to community-based skill acquisition opportunities, i.e. educational courses and self-help groups.
Identify and promote utilization of natural community resources that support peers’ goals and interests including educational, vocational, social, cultural, and spiritual resources. This can involve coaching and accompanying peers to visit resources and practice utilization.
Identify barriers (internal and external) to full participation in community resources and develop strategies, with other stakeholders, to overcome these barriers.
In partnership with other agency members, develop reciprocal connections with community groups/agencies.
Encourage and coach peers in having their voices fully heard and their needs, goals, and objectives established as the focal point of treatment and rehabilitation services.
Support peers to identify areas of need for professional supports and services and to communicate those needs to provider staff.
Facilitate (i.e. via coaching, WRAP groups, if certified to train, and development of Advanced Self-Directives) the transition from a professionally-directed service plan to a self-directed recovery plan. The goal of this facilitation is the transition from professionally-assisted recovery initiation to a personally directed, community supported, recovery-oriented lifestyle.
Maintain a weekly schedule to ensure all assigned participants are being seen based on medical necessity.
Maintains productivity standards as established regarding % of time spent in direct participant contact.
Follows policies and procedures of the agency, including administrative, clinical, quality assurance and personnel.
Maintains good attendance (daily, meetings and other assigned tasks).
Maintains timely documentation of all work assignments and unusual incidents for risk management to be reported within 24 hours of the incident.
Routinely keeps supervisor informed about attendance and job assignments.
Demonstrate customer friendly approach and work cooperatively with all clients, family members, peers, other employees and referral sources.
Complete required continuing education requirements of 18 hours of county-approved training per year with 12 hours specifically focused on peer support and/or recovery practices.
ESSENTIAL FUNCTIONS:

Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.

Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.

Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external).

Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.

Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.

Complies with Network and departmental policies regarding attendance and dress code.

Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.

OTHER FUNCTIONS:

Other related duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS:

Must have ability to sit for 2 total hours per day, and up to 1 total consecutive hour. Must be able to stand for 8 total hours per day and up to 2 total consecutive hours. Must be able to walk 6 total hours per day and up to 10 total consecutive minutes. Must have the ability to frequently use fingers/hands for fingering and handling. Must have the ability to use upper extremities for frequent lifting of objects up to 10 pounds. Must have the ability for frequent stooping and bending. Must have the ability for frequent reaching above shoulder level. Must have the ability for touching as it relates to feeling objects by touching with the skin, particularly that of fingertips. Must have the ability for hearing as it relates to normal conversation, high frequency and low frequency hearing sounds. Must have the ability for seeing as it relates to general vision, near vision, color vision and peripheral vision.