Provide support to the individual, family, and treatment process by coordinating a variety of service activities while assisting individuals to develop self-identified goals.
Develop Individual Service Plans (ISPs) for individuals receiving program services and monitor the plan through treatment reviews.
Meet with individuals receiving services, family, and/or other pertinent persons involved in the individual’s life, with regular face-to-face visits and phone contact.
Present available treatment services for use by the individuals and/or family members, review ongoing treatment needs and services, and assist with the stabilization of the individual and/or family after a crisis.
Participate in rotational on-call system providing emergency coverage and crisis intervention support.
Notify and review situations with the appropriate leadership and other staff members as warranted.
Maintain current and complete records and reports, including weekly billing packet, in accordance with corporate and regulatory standards.
Document services provided, ensuring that the individuals and/or family members sign off on records and reports.
Maintain service need reports and treatment reviews in accordance with program, state, and local mental health standards and regulations, providing such documents to the supervisor.
Assist with admission process if required.
Assist with all legal, licensing, regulatory, and certification activities as needed.